Online Bill Pay
Make a Payment / Access Portal
The PersonaPay patient billing portal for Jefferson Memorial Hospital provides a secure platform for managing your hospital bills, statements, receipts, and payment plans. To access PersonaPay, click the "Make a Payment/Access Portal" button above. Once logged in using your account number and patient date of birth, PersonaPay allows you to view, print, and download statements and payment receipts. You can also set up cost-effective payment plans directly through the portal. Opting for paperless billing ensures quicker access to your statements.
Pay by Phone
Call our secure automated telephone number 1-865-375-6116 to pay by phone 24 hours a day.
Chat Online with our Patient Accounts Department
Live Chat With Us
Send Us A Message
Need assistance with your hospital bill? Click on the "Live Chat with Us" button above. Our live customer service agents are available to assist you with your questions. After customer service hours, the button will change to "Send Us a Message", allowing you to email us your questions.
Need help paying your medical bills? Visit our Financial Assistance page or visit www.essconnection.com and they will help you find funding programs that can help.